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Starlight IT Services
Field 04 / Device fleet

Nobody watches an estate that has never been counted.

Every other page on this site assumes we know what hardware exists. This is the page that makes that true. Windows and Linux machines under management, Apple hardware genuinely enrolled rather than merely owned, browsing filtered, and handsets that have finally acquired somebody paying attention.

N-able N-sight for WindowsAddigy for AppleZimperium for handsets
Field 04 of six · 4 lines on this page
Entries here4
Running onN-able N-sight; also Addigy; also Zimperium
Unit countedOne managed, Apple or mobile device
Hands on itRemote, by our engineers

The register comes first

Ask a smaller business for its laptop count and what arrives is a range. The range is the entire problem. An unpatched machine that nobody counted is exactly the one reached first, and it shows up in no report because no system knows it is there.

One agent, which comes from N-able N-sight, goes onto macOS, Windows and Linux alike, then holds an inventory that stays current, alongside patch level and operating system version. Filtering rides the very same agent, which leaves nothing extra to install and no traffic needing a new route.

An unpatched machine nobody has counted shows up in no report, because no system knows it is there.

Apple and handsets are not extras

Mac fleets grow a purchase at a time and finish up belonging to nobody in particular. Addigy enforces configuration, delivers software and checks compliance without pause across macOS and iOS, which turns a heap of individual machines into something describable.

Handsets read the same mail as laptops on a fraction of the scrutiny. What Zimperium does is sit on the device and carry on deciding when no connection exists, which counts for a great deal at precisely the moment the network is itself the fault.

Lines on this page

Records and rates

Every figure below comes out of billing while this page draws. Anything entered waits inside the almanac, and reading on will not disturb it.

Fortify-RMMEntry

Remote Monitoring and Management

Instruments · N-able N-sight holding the register of what exists

An uncounted fleet is an unpatched fleet. This line puts an agent on the machines, keeps an inventory that stays current, reports patch and operating system state, and gives our engineers a route to a device that does not begin with somebody reading a serial number aloud.

  • Condition, inventory and patch state across macOS, Windows and Linux.
  • The tablets and handsets on that same account, managed alongside it.
  • Scripted maintenance and remote sessions, so most work needs nobody at the desk.
Sighted onmacOS, Windows and Linux machines, plus enrolled tablets and phones
TracksHardware inventory, operating system build, and any patch outstanding
Archived forInventory and patch history, held while the device stays enrolled
Resolved byScripted remediation and remote sessions run by our engineers
Observed byN-able N-sight
Fetching the rateCharged a month forward
per managed device
QTY
Fortify-RMM-DNSEntry

Web and DNS Filtering

Instruments · N-able N-sight filtering whatever the browser reaches for

Filtering carried on an agent installed long ago, meaning no rack space and no rerouted traffic. It records which sites a device asked after, whatever category and reputation attach to them, and where the bandwidth went, private browsing included.

  • Category and reputation filtering applied on the device, not at a box in a cupboard.
  • Visibility over browser traffic and over requests made by programs directly.
  • Bandwidth reporting, which is usually how an unexpected upload gets noticed at all.
Sighted onManaged devices already carrying that same agent
TracksRequested sites, whatever category and reputation sit behind each, bandwidth used
Archived forRequest and bandwidth history, held while the device stays enrolled
Resolved byPolicy adjusted on the device, engineers handling the exceptions
Observed byN-able N-sight
Fetching the rateCharged a month forward
per managed device
QTY
Fortify-ControlEntry

Apple Fleet Management

Instruments · Addigy running the Apple side properly

Macs and iPads tend to arrive in a business one at a time and never get enrolled into anything. This line brings them under management: settings enforced, software delivered, inventory maintained, and compliance checked continuously rather than during an audit week.

  • Configuration enforced across macOS and iOS instead of politely requested.
  • Software delivery and remote remediation without anybody visiting the desk.
  • Compliance checked continuously against the baseline you agreed to.
Sighted onmacOS and iOS hardware enrolled into management
TracksConfiguration state, installed software and compliance against baseline
Archived forInventory and compliance history, held while the device stays enrolled
Resolved byPolicy pushed to the device, engineers on the exceptions
Observed byAddigy
Fetching the rateCharged a month forward
per Apple device
QTY
Fortify-MobileEntry

Mobile Threat Defense

Instruments · judgement made on the handset, by Zimperium

Phones read the same mail as laptops on a fraction of the attention. This line puts detection on the handset itself, where it carries on with nowhere to report back to, which counts because the hour you want it most is often the hour the network has failed.

  • Behavioural models on the handset covering malware and phishing, new samples included.
  • Detection of jailbroken and rooted devices, and of risky apps from either store.
  • Warning on interception attempts, rogue wireless among them.
Sighted onPhones and tablets, whether they run iOS or Android
TracksDevice integrity, app risk, interception attempts and phishing
Archived forDevice findings held while the handset stays enrolled
Resolved byAction taken on the device, with our engineers reading what came back
Observed byZimperium
Fetching the rateCharged a month forward
per mobile device
QTY
Honest scope

Where this page stops

Management is not protection. What these four lines carry, and what they do not.

  • Patching is neither instant nor total. Updates arrive on a schedule and some of them wait for a restart somebody has to accept. A vendor that has not shipped a fix is beyond all of this.
  • Enrolment is the edge. Anything outside management is invisible to every line here. Personal handsets and supplier laptops are the usual holes, and they are worth naming in writing.
  • Filtering is not surveillance. What it reports is requests and bandwidth. It is not a record of what anybody typed, and we would decline to configure it as one.
  • Remote help needs a reachable machine. Powered off, wiped, or off the network, and no agreement in the world makes a device fixable from here.
  • Hardware still fails. Management will tell you a disk is unwell. Replacing it and getting the work back is a conversation with your supplier and with backup and continuity.
WORTH KNOWING

Heads up: card statements show FORTIFY 24X7 - Starlight IT Services is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.